FAQs

GlobalEHR is an electronic medical record and medical practice management software.
Help Training needed?
GlobalEHR Features
Fully customable Features
ONC Certified
Patient Demographics
Patient Scheduling
Electronic Medical Records
Prescriptions
Medical Billing
Clinical Decision Rules
Patient Portal
Reports
Multilanguage Support
Security
Support

GlobalEHR 4.1.0, 4.1.1 and 4.1.2 are certified as a Complete Ambulatory EHR (ONC Complete Ambulatory EHR Certified).
GlobalEHR 4.2.0 and 4.2.1 is certified as a Modular Ambulatory EHR (ONC Modular Ambulatory EHR Certified)

There is no longer a default user name and password.
Other issues with password:
In GlobalEHR 4.1.2 to change the Password of a user (GlobalEHR), go to administration->Users and you need to provide "Your Password:" - The password of the current user logged in. "User`s New Password:" - The new password to be changed.
In order to change the mysql user and password you need to provide the correct credentials in the file sqlconf.php, which can be found under /sites/default/sqlconf.php
The field labeled "password" which is unhidden is the new user's password, "Your password:" is the administrator's password which is masked.
Do NOT mistake the "your password" as to confirm the new user password.

Disaster can strike at anytime. Backing up will mean the difference between a mild inconvenience and a major imbroglio.
Choose a method according to the operating system from this webpage.
Windows users are advised not to rely on the built-in utility once their file size becomes too large. The reasons are discussed in this Forum thread.

YES, it can. The drug and tracking of other non-drug materials is turned on at Administration->Globals-> Features->"Drug and Products".
See the Inventory Module wiki page for further instructions.

YES. Refer to Forum Guidelines.

FreeB is now obsolete. Previous to GlobalEHR version 2.9.0, FreeB was a separate program that created insurance claims. However, in GlobalEHR versions 2.9.0 and later the insurance billing engine is included in GlobalEHR.

GACL or gacl is a short cut form for phpGACL. This is an acronym meaning Generic Access Control Lists. It allows fine grained control over GlobalEHR. As an example, the physician can be permitted to view sensitive patient information, while the receptionist is unable to view this sensitive patient information.
Since GlobalEHR version 3.0.0, access controls (php-GACL) is included in GlobalEHR, thus requiring no separate installation or configuration. Administration of access controls is performed within GlobalEHR in the Administration->acl menu.
In GlobalEHR versions 2.9.0 and earlier, php-GACL was actually installed separately.

This is imaging conversion software used by GlobalEHR in the Patients->Report screen to convert pdf images to jpg images. In Linux, this is almost always installed by default, so rarely causes problems in Linux. However, if you are using Windows, then you will need to install ImageMagick and Ghostscript(gs871w32.exe file). When you install ImageMagick, ensure you install it as the Administrator and also ensure you select to allow it to configure it with your Path. After installing these programs in Windows, then restart Windows. For Windows, will require GlobalEHR 3.2.0 (with latest patch installed) or later for ImageMagick to work.

Currently GlobalEHR is functional in many languages. If you have an interest in helping translate GlobalEHR into your native language, please let us know. We will be glad to add your language to the list and help get you started on the translation. Our latest information on the translation projects can be found on the GlobalEHR Internationalization Development wiki page.

Currently GlobalEHR is functional in many languages. If you have an interest in helping translate GlobalEHR into your native language, please let us know. We will be glad to add your language to the list and help get you started on the translation. Our latest information on the translation projects can be found on the GlobalEHR Internationalization Development wiki page.

How to setup GlobalEHR for multiple clinics?
GlobalEHR can be modified to run with separate clinics/facilities. There are two options:
If you want to share the scheduling, patient data and physician data between clinics/facilities, then can input each facility here.
Go to Administration->Facilities->and define your locations:
It is also possible for a provider to be linked to only one facility to see only his/her patients in that facility.
Set Administration->Features->Restrict Users to Facilities and then set the facility in Administration->Users.
Can create numerous completely separate GlobalEHR installations on the same server with the Multi-site Module.
See the Multiple Sites Module wiki page for instructions..?
A document category called 'Patient Photograph' is now a default part of GlobalEHR 4.0+. You need only upload a photo of any size (don't be silly and load a 10 mega pixel poster). The photo will show up in the Photo/ID section on the Patient Summary page with a click-able thumbnail image.
note below instructions are only needed for GlobalEHR versions less than 4.0:
Create an additional sub-directory in Documents under patient ID. Administration->Practice-> Documents->Edit Documents. Click: Patient Information and create a Sub-Directory. Name it: Patient Photograph.
Now activate a Patient/Client. Go to Current Client->Medical Record->Documents->go to Sub-Directory Patient Photograph.
Upload the Client's photograph. (Be sure to place it in Patient Photograph sub directory under patient own name. Photo should be: 320x240. Photo will show in Patient Demographics page. (Remember no directory or no photo, no visible picture!)
We recommend the following PHP setting, which can be set in the php.ini file (If you do modify this file, remember to restart your web server (usually Apache) to apply the new settings):
short_open_tag = Off
max_execution_time = 60
max_input_time = -1
max_input_vars = 3000
memory_limit = 512M
display_errors = Off
log_errors = On
post_max_size = 30M
file_uploads = On
upload_max_filesize = 30M
error_reporting = E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED
mysqli.allow_local_infile = On

SQL-Ledger is now obsolete. Previous to version 3.0.0, SQL-Ledger was a separate accounting program to manage accounts receivable. However, in GlobalEHR versions 3.0.0 and later the management of accounts receivables is included in GlobalEHR.

Within Administration section there are three Template-Engine options, but all have to be activated first.
CAMOS: The oldest and well thought out click and choose option input.
LBV_Forms: Lay-out Based Visit Forms are a bit more complicated, but well worth the effort to explore.
Nation Notes: An "extra" to add, for LBV_Forms and can be made "as complicated or simple" as you want, and keep the freedom to include free text. Easy for Click and Include standard text and choices.
All three can be used together in one and the same GlobalEHR production version, using all three is a sure way to confusion.

Better advice is: Study the separate options of each product and make a choice. All three need to follow their own activation rules and the extra tables included in the Database have their own separate place and functionality.
CAMOS (Computer Aided Medical Ordering System) is an additional feature. Original intentions where to "Make your choice and get the same text in the history of the patient" kind of approach, it can be used to print recipe, history, referrals and many other medical observations/interventions, take action, etc., etc.
This feature needs the following configuration:
Goto: Administration->Other->Forms->CAMOS register-> enable; back to current visit and use.
You will find the installed CAMOS under Miscellaneous.
Beware of the fact that this feature has its own recipe, diagnose, and many other options.
It's highly flexible approach is, once understood, a nice shortcut.

More details and the CAMOS User manual can be found on the CAMOS Module .

LBV Forms is an additional feature. To be used to create personal forms. Some extra Forms you wanted to have in your GlobalEHR version, but can't find under the Include Forms options.
More details and the LBV Forms manual can be found in the LBV Forms module.

An option to include standard text/options in LBV-Forms.
More details on Nation Notes can be found in the Nation Notes WIKI page, and how to include this module.

http://learn.medtivist.com/

YES, just register and become a Wiki author.
Whatever you think is helpful to the community and avoids repetitive topics could be added. The Project welcomes additions to the collective wisdom. The more, the merrier.
Account Request and Wiki Authorship Primer is a quick guide on how to get started.

If you are locked out of GlobalEHR, there are two possible options.
If the administrator can login, then the administrator can change the user’s password in GlobalEHR at Administrators->Users.
If the administrator cannot login, then it is more difficult. To do this, need to modify the administrator's entry in the users_secure mysql table. Will need to set the 'password' and 'salt' for the selected 'username' on the mysql entry. Will need to set 'password' to $2a$05$MKtnxYsfFPlb2mOW7Qzq2Oz61S26s5E80Yd60lKdX4Wy3PBdEufNu and set 'salt' to $2a$05$MKtnxYsfFPlb2mOW7Qzq2b$. The administrator will now be able to login into GlobalEHR with the password 'pass'. (after doing this, do recommend then changing the password in GlobalEHR at Administration->Users to something more secure)

If this error happens while installing a new GlobalEHR instance, this means there is something seriously wrong and recommend reporting this on the forums to fix it.
If this happens after GlobalEHR has already been installed (after a patch or migration to another server), this means the user's credentials are broken. If an administrator can login, then can be fixed by setting a new password for the user at Administration->Users. If the administrator also can't login, then follow the instructions in above FAQ item, What do I do if I am locked out of GlobalEHR?, to allow the administrator to login.